Delivery & Returns
General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
- Delivery Location
We accept orders from international customers who are shipping to address.
- Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to ship your order within [2-3] business days of the date of your order. Business day mean Monday to Friday, except holidays.
Please note we do not ship on [Sundays].
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
- Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
- Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at 02079788321
- Questions
If you have any questions about the delivery and shipment or your order, please contact us at info@netervital.co.uk
Shipping Policy
Thank you for visiting and shopping at Neter Vital Health. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time:
All orders are processed within 1-3 business days. Orders are not shipped on weekends or UK holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Update this section if your processing time exceeds 2-3 business days.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout and takes between 2-3 days to
- Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Returns
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one.
We will deposit you refund within 3- 5 working days.
If you to cancel your order, give us a call on 0207 978 8321 or send us an email at info@netervital.com.
You can return a product for up to 14 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging.